FREQUENTLY ASKED QUESTIONS!

Do you ship Worldwide?

At present all unframed and framed art prints are only available for purchase for delivery within Australia.

Do you offer framing?

Absolutely! Natural, black and white timber framing is available and our timber is locally sourced from sustainable sources using Victorian Ash and Tasmanian Oak timber.

I’ve ordered a print, when will I receive it?

All orders are custom made here in Australia. We’re just as excited as you are about getting your newest piece so please allow 14 business days for delivery of framed and unframed fine art prints. Any changes to delivery times will see you notified straight away.

Is my order insured for damages?

All orders within Australia are shipped insured for damage!

Can i return my print?

All prints available for purchase through Grace Elizabeth Images are made to order - therefore there are no returns or exchanges if you change your mind, so please choose carefully.

What is your largest print size?

1200x900mm is currently our largest print size available in the store.

What is a Limited Edition print?

A limited edition print is an artwork only available for purchase in a limited quantity.

How do i know if my print is limited edition?

All limited edition photographic prints are provided with a signed certificate of authenticity.

What sort of paper is my print made on?

The paper used for printing is a 310 gsm 100% cotton rag paper which gives a beautiful matte finish and texture for depth.

Does my print come with a border

All framed prints come with an option of a white border or no border printed right to the edge. How you’d like to display your artwork is completely up to you.

How many limited edition prints are available for purchase of each print in the cuba range?

The Cuba print series currently comes in a limited run of 10 prints per artwork.

What currency is your online store using?

Our online store is AUD.

What size prints do you offer

Our current print sizes are 200x300mm, 400x600mm, 600x900mm.

Can I include a little love letter to send if I’m purchasing a print as a gift for someone?

Of course - we love knowing that are prints are being delivered as gifts for a special someone. Please leave your little message in the additional notes section at the checkout and will be sure to add this handwritten gem to your order when packing.